Frequently Asked Questions

  • What is Barkly Pets?

    Barkly Pets is a dog walking and pet care service. We use technology to provide a superior service for our customers. Using our smartphone app, customers can access our experienced and vetted dog walkers in as little as 60 minutes notice, 365 days a year.

  • What makes Barkly Pets different from other dog walking services and apps?

    Quite simply, we believe in sending someone into your home who loves your pet as much as you do. We select only the most passionate pet care professionals and have built software that empowers each of them to deliver a premium service with a personal touch. Our walkers enjoy industry-leading pay, medical benefits, 24/7 support, and many other benefits.

  • What times do you operate?

    We walk 6 am - midnight, 365 days a year, including holidays!

  • Who are your dog walkers and do you screen them?

    Our walkers are local to your neighborhood. We select candidates based on pet care experience, customer service experience, background and passion for working with animals. Many have had pets their whole lives and are actively pursuing careers in animal welfare, to include with local shelters, as veterinary technicians, and career dog walkers.

  • Can I meet a walker first?

    Absolutely! We understand the importance of forming a lasting relationship with your pet care provider. A meet and greet with a local Barkly Pets dog walker can be requested in-app and is free of charge. At your convenience, one of our walkers will come and meet you and your pet in their environment.

  • Do I need to meet a walker first?

    No, meet and greets are not required, and we pride ourselves on being available in 60 minutes or less! Your walker will communicate with you prior to the walk via text to introduce themselves and would be happy to answer any questions for you at that time. You can always contact our customer service team as well in lieu of a meet and greet. We’re available 24/7!

  • Will I always have the same walker?

    We strive to provide as much consistency as possible. The walker you meet during a meet and greet will be set as your preferred walker and all of your walk requests will go directly to them first. Only if they are unavailable will your request be sent to a reliable backup walker in your area. You can also manage a list of favorite walkers in our app so that you can develop a core group of regular walkers.

  • How much do walks cost?

    We’ve designed our prices to be as competitive as possible. Pricing is determined market by market, 30 minute walks range from $16-24. Tap here to see prices in your city. You can also find prices in the app on the final booking screen by tapping “How much does this cost?”

  • Will you walk my dog with other dogs?

    No, we exclusively do private dog walks. We choose to follow the Humane Society’s recommendation that dog walking should be one-on-one with each dog or, if a customer has multiple dogs, only the dogs in the household.

  • How will you get into my home when I’m not there? How do you ensure security?

    We provide customers with free lockboxes to securely store their key at their residence so that our walkers can get in and out whenever we’re needed. Alternatively, if you live in an apartment building with a 24-7 front desk, we will arrange key exchange through your front desk.

  • Can I request for my dog walker to come at a specific time?

    Yes, when booking walks you first select a timeframe and then have the option to leave a specific note with your preferred arrival time. Our walkers see those notes when accepting walks and will only accept the walk if they can arrive at your specified time.

  • Can I request for my walker to feed my pet?

    We’re happy to feed your pet for you. The walk notes section is the perfect place to include feeding instructions. Just let the walker know where the dog food is stored and how much to serve.

  • Does Barkly Pets provide cat visits too?

    Meow! We love cats and many of our pet care professionals are cat people. If you’re going out of town or need someone to stop by to care for and play with your cat, we’d happily do so!

  • Does Barkly Pets offer package rates?

    We offer two loyalty packages for our customers. These packages offer great savings for your dog walks and cat visits. Find more details in the package section of the app menu!

  • How can I become a Barkly Pets dog walker?

    We’d love to have you join our walker community! Go to https://barklypets.com and click "Become a walker" to submit an application.

  • When will Barkly Pets come to my area?

    We are expanding quickly. Drop us a line or send us a tweet to let us know that you’re waiting for us in your city!

Still have a question?

Send an email to .

× Barkly Pets Support: (202) 780-9932

Get Started

Create a free account today and experience all that Barkly Pets has to offer for you and your pet!

This field is empty

This field is empty

Must be a valid email

Must be a valid phone number. Ex: (555) 555-5555

Must have minimum of 6 characters

Show/Hide Password

Click here enter address manually

This field is empty

This field is empty

Must be a valid US zipcode